PRIVACY NOTICE FOR CUSTOMERS.
In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations, hereinafter the LFPDPPP, this Privacy Notice is made known to you in the following terms:
IDENTITY AND ADDRESS OF THE PERSON RESPONSIBLE FOR THE PERSONAL DATA
RESTAURANT LOS PANCHOS, S.A., hereinafter THE RESTAURANT declares to be a legally constituted company in accordance with Mexican laws and is responsible for the treatment and protection of your personal data and sensitive personal data, for the purposes indicated in this Privacy Notice. Privacy. THE RESTAURANT can be contacted through the following email redessociales@lospanchos.mx or at the address located at Tolstoi No. 9, Col. Anzures, C.P. 11590, Mexico City, Mexico.
PROCESSING OF PERSONAL DATA.
THE RESTAURANT collects your personal data for the purposes mentioned in this Privacy Notice. In this context, we inform you that your personal data will be processed and safeguarded based on the principles of legality, quality, consent, information, purpose, loyalty, proportionality and responsibility enshrined in the LFPDPPP.
PURPOSE AND USE OF PERSONAL DATA.
We collect your personal data, which is treated in a strictly confidential manner and with the necessary security measures to guarantee its protection, for which we request your consent through this Privacy Notice in order to use it for the following purposes :
Primary purposes:
- Identify you as a customer or prospect.
- Contact you and send you relevant information about our products and services.
- Evaluate the quality of the products and service we provide.
- Provide the products and services requested and/or contracted.
- Contact you and send you relevant information about our products and services.
- Respond to your requests for information, care and services.
- Billing and collection.
- Evaluate the quality of our products and services.
- Notify you and offer you about new products and services tailored to your interests and needs.
Secondary purposes:
- Contact you and send you newsletters, advertising, events organized and promotions by THE RESTAURANT, affiliates, subsidiaries or third parties that are our business partners.
- To know your consumption habits and preferences, in order to personalize the information about our products and services.
- To create personalized advertisements for users who have visited our website.
- Carry out internal studies on consumer habits, marketing, advertising and/or commercial prospecting purposes.
- Statistical purposes, without processing of personal data.
- In the event that you do not agree that your personal data is used for the aforementioned secondary purposes, we would appreciate it if you sent us an email to redessociales@lospanchos.mx.
PERSONAL DATA.
To carry out the provision of our services in an efficient manner and in accordance with the purposes mentioned above, we require your personal identification, academic, labor, patrimonial and financial data. In this sense, the personal data that THE RESTAURANT may collect through the means mentioned below will be the following:
Identification:
- Name or company name.
Contact:
- Email.
FORMS AND MEANS OF COLLECTION OF PERSONAL DATA.
The personal data that THE RESTAURANT may collect and that are necessary to offer you our services and products, or those that derive from or are accessories to it, physically, by telephone or through the Internet or other electronic means, will be collected at through the following ways and means:
- Directly from you.
- Through agents or promoters.
- When you visit and use our website or online services.
- By filling out the form found on our website.
- Through our mobile applications.
- By subscribing to our newsletter.
- Directly from our clients.
- By phone.
- By email.
- Through social networks.
- By instant messaging applications.
- Through various electronic means.
- Public access sources, such as telephone directories, and/or through other sources permitted by law.
MANAGER OF PERSONAL DATA.
You may contact the area responsible for the management and administration of personal data by email redessociales@lospanchos.mx or directly at the address established in this Privacy Notice.
TRANSFER OF PERSONAL DATA.
THE RESTAURANT may share your personal data with holding companies, subsidiaries, affiliates or affiliates under the common control of the person in charge, companies or parent companies, any company in the same group as the person in charge that operates under the same processes and internal policies or related authorities for the management of the requested product or service.
THE RESTAURANT will not exchange, share, publish, disseminate, assign or sell your personal data to third parties outside THE RESTAURANT.
THE RESTAURANT may transfer your personal data without your prior consent, only when it is under the exceptions provided for in article 37 of the LFPDPPP, and in any case complying with the conditions provided for in article 17 of the LFPDPPP Regulations.
THE RESTAURANT undertakes to comply with and respect the legal principles of personal data protection when these are transferred, whether to natural or legal persons, in order to offer our products and services.
THE RESTAURANT will ensure through the signing of agreements and/or adoption of other binding documents, that said third parties maintain adequate security, administrative, technical and physical measures to protect your personal data, as well as said third parties only use their personal data for the purposes for which they were contracted and in accordance with this Privacy Notice.
MEANS TO PROTECT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA.
THE RESTAURANT will implement the necessary security, technical, administrative and physical measures to protect your personal data and prevent its damage, loss, alteration, destruction or unauthorized use, access or treatment within this privacy notice.
Ensuring that only authorized personnel, who have met and observed the confidentiality requirements, may participate in the processing of your personal data. Authorized personnel are prohibited from allowing access by unauthorized persons and from using your personal data for purposes other than those established in this Privacy Notice. The obligation of confidentiality of the people who participate in the processing of your personal data subsists even after the relationship with THE RESTAURANT has ended.
MEANS FOR THE EXERCISE OF YOUR ARCO RIGHTS AS THE HOLDER OF PERSONAL DATA.
As the owner of the personal data that is the object of this Privacy Notice, you have the right to know what personal data we store, for what we use it and the conditions of use that we give them. In this sense, you may exercise your rights of Access, Rectification, Cancellation or Opposition (ARCO Rights), which are enshrined in the LFPDPPP. Likewise, you may revoke, at any time, the consent that you have granted and that is necessary for the treatment and use of your personal data, as long as there is no current relationship or link with THE RESTAURANT.
In the event that you wish to exercise your ARCO rights, you may do so at any time by directing your request to THE RESTAURANT through the following mechanism:
Email: redessociales@lospanchos.mx
For the above, you must send us a letter by email in which you inform us in a reliable and detailed manner of the specific personal data to which you wish to have access or that requires rectification, cancellation or opposition to its treatment, as well as meet the following requirements:
- The name of the owner and address or other means to communicate the response to your request.
- The documents that prove the identity or, where appropriate, the legal representation of the owner.
- The clear and precise description of the personal data with respect to which one seeks to exercise any of the aforementioned rights; and
- Any other element or document that facilitates the location of personal data.
THE RESTAURANT will contact you within a maximum period of twenty (20) days, counted from the date on which the request for access, cancellation, rectification or opposition was received, informing you of the respective decision, the same as if ruling as appropriate will be effective within a period of fifteen (15) days from the response you receive.
REVOCATION OR LIMITATION OF THE USE AND/OR DISCLOSURE OF YOUR PERSONAL DATA.
You may revoke or limit the use or disclosure of your personal data by sending your request to the email redessociales@lospanchos.mx. In the event that your request is appropriate, the use of the data will be revoked and you will be registered in the exclusion list of THE RESTAURANT.
It is important to inform you that not in all cases we will be able to attend to your request or terminate the use immediately, since there is the possibility that at the time of your request some legal obligation remains which requires us to continue processing your personal data.
In this sense, we will respond to your request within a maximum period of twenty (20) days, counted from the date the request was received and we will inform you of its origin.
LINKS TO THIRD PARTY WEBSITES.
Our website may contain, for your convenience, links to other websites.
THE RESTAURANT has not reviewed the Privacy Notices of said websites, therefore it does not guarantee nor is it responsible for the content on such sites. We invite you to carefully read the Privacy Notice of each of the sites you visit on the Internet.
CHANGES TO THE PRIVACY NOTICE.
THE RESTAURANT reserves the right to amend or modify this Privacy Notice as it deems appropriate, for example, to comply with changes to the legislation on protection of personal data or comply with internal provisions, such as new requirements for the provision and offering our products, services or practices within the market. THE RESTAURANT will make the updated Privacy Notice available to you when changes are made to it, as well as when your consent is required.
The updated version of the Privacy Notice will be available to the public through the following means:
On our website www.lospanchos.us in the Privacy Notice section.
Visible notification in our establishments.
This Privacy Notice is governed by the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other legal regulations applicable in the United States of Mexico.
LAST UPDATE
June 17, 2020.
